Customer Spotlight – Unified Technologies






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Unified Technologies is a communications technology company with locations in Louisville and Lexington, KY. They are an employee-owned company dedicated to providing the best solutions at the highest level of service and support in the areas of Communications, Security and Structured Wiring, and Carrier Services.


  1. What were some of the obstacles that you were facing in your office prior to hiring Integrity IT?
    Unified Technologies provides voice solutions to businesses in the regions
    surrounding Louisville, Lexington and Cincinnati. We pride ourselves on designing and delivering the best voice solution for our customers’ business needs. We are dedicated to providing the best possible experience for our customers.

  2. What hesitations, if any, did you have about working with us?

    Because of our commitment to our customers we found that we took care of our business needs last, especially when it came to our network. We had various platforms, switches, network devices, and connections that needed to be consist and completely integrated.


  3. What do you like best about working with us?

    We had some reserve about our return on investment and how quickly we would see that return both in hard and soft dollars.  We saw quickly the success with both our productivity and the ability to take care of our customers faster.

  4.  Tell me about a time in which you used us directly?  Explain the experience and/or outcomes. 
    The strong relationship we have established. 
  5. Would you recommend our services to others?

    Integrity IT has consistently shown top quality care on a daily basis.

  6.  What’s the most important thing that people should know about working with Integrity IT?
    Integrity IT allows me to sleep at night knowing that we are being monitored and will quickly fix our networking issues when they arise.



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