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February 2, 2016
Customer Spotlight – Hanna Resource Group
Hanna Resource Group is more than a consulting company for all things related to human resources. They are a group of professionals who understand the challenges facing businesses of all shapes and sizes, and how important it is to hire and retain the skillsets and talent required to improve a company’s bottom line. From writing an employee manual to counseling and coaching, they are there for you! To learn more about our history with them, read the responses below.
- What were some of the obstacles that you were facing in your office prior to hiring Integrity IT?
We were using a small IT group (i.e. less than half a dozen people) and were concerned about the availability of the staff when we had issues; IT issues don’t just occur during business hours! - What hesitations, if any, did you have about working with us?
We were worried about the cost of switching; sometimes it’s hard to put into perspective just how important tech services are to a business or organization, so it’s easy to suffer sticker shock up front. - What do you like best about working with us?
There is no question that is too basic or too silly to ask – your team members are always happy to help explain or talk through the solution. - Tell me about a time in which you used us directly? Explain the experience and/or outcomes.
We often work remotely, and so utilizing the Virtual Private Network to access our shared files is vital. There have been numerous times where I’m working in an unfamiliar place on a deadline and the VPN isn’t working, but instead of panicking, it’s just a 5-minute phone call to IIT and everything is fixed and ready to go! - Would you recommend our services to others?
I would definitely encourage people to check out what Integrity has to offer- there are so many unique solutions and great options for each business! - What’s the most important thing that people should know about working with Integrity IT?
You aren’t just getting basic tech support; you’re getting access to a variety of technicians with varied skills and specialties that have experience with just about any technological challenge you encounter!
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